Terms of Service

Effective May 15, 2026 · Last updated May 15, 2026

Quick Summary

• Mio is operated by Tools for Sovereignty Inc., a Delaware corporation building an AI coworker for Slack workspaces.
• By installing Mio in your Slack workspace, you agree to these terms on behalf of your organization.
• You own your data; we just process it to provide the service.
• We do not use your data to train AI models. See our Privacy Policy.
• Either side can terminate. On termination, your data is deleted within 30 days.
• Mio is currently in early access and provided free of charge.
• Delaware law governs these terms. Disputes go to AAA arbitration unless you opt out within 30 days of accepting (Section 14).

1. Acceptance of Terms

These Terms of Service (“Terms”) form a binding agreement between Tools for Sovereignty Inc. (“Mio,” “we,” “us”) and the organization that subscribes to the Mio service (“Customer,” “you”).

By installing Mio into a Slack workspace, signing an order form, or accessing the Mio service, you accept these Terms on behalf of your organization and confirm you have authority to do so. If you do not have that authority, you may not use Mio.

2. The Service

Mio is an AI coworker that operates inside Slack workspaces. The service includes:

• The Mio Slack app and its integrations with Customer-approved third-party tools (Google Workspace, Notion, Linear, and others Mio supports)
• The underlying infrastructure that processes Customer Data to deliver Mio responses
• Documentation, support, and product updates that Mio makes available to active Customers

Mio may add, modify, or remove features over time. Material reductions in functionality applicable to a paid plan will be communicated in advance.

3. Account Registration and Eligibility

To use Mio, an administrator of your Slack workspace must install the Mio app and accept these Terms. You agree to:

• Provide accurate registration information
• Keep administrator credentials secure
• Be responsible for the acts and omissions of users in your workspace
• Use Mio only for lawful business purposes

Mio is intended for businesses and is not directed at individuals under 16.

4. Acceptable Use

You and your users must not:

• Use Mio in violation of any applicable law or regulation
• Upload, transmit, or store content that infringes intellectual property, violates privacy rights, or contains illegal material
• Attempt to reverse engineer, decompile, or extract source code from the service
• Probe, scan, or test the security of Mio infrastructure without prior written permission
• Use Mio to send unsolicited communications or to harass any person
• Use Mio output to make automated decisions about individuals that produce legal or similarly significant effects without appropriate human oversight
• Resell, sublicense, or provide Mio to third parties as a service

Mio may suspend access to address material breaches. For non-material breaches, Mio will give notice and a reasonable opportunity to cure.

5. Customer Data and Privacy

You retain all rights to data submitted to Mio by you and your users (“Customer Data”). You grant Mio a limited, non-exclusive license to process Customer Data solely to provide the service and as further described in the Privacy Policy.

You represent that:

• You have the right to make Customer Data available to Mio
• Your users have been informed of, and where required consented to, the processing described in the Privacy Policy

Mio does not use Customer Data to train AI models. Sub-processors are listed on Mio’s website and are updated per the Privacy Policy.

6. Intellectual Property

Mio retains all rights to the service, the Mio brand, the underlying software, and any improvements or derivative works of the service. You retain all rights to Customer Data. Feedback you provide about Mio is non-confidential, and Mio may use it to improve the service without obligation.

7. Fees

Mio is currently in early access and is provided free of charge.

If Mio introduces paid plans, fees will be governed by a separate order form, plan page, or written agreement between you and Mio. Mio will provide at least 30 days’ written notice before any plan you are using becomes paid, and your continued use after that notice period constitutes acceptance of the new fees. You may terminate under Section 12 if you do not accept the new fees.

8. Confidentiality

Each party agrees to treat the other’s non-public information disclosed under these Terms as confidential, to use it only to perform under these Terms, and to protect it with at least the same care it uses for its own confidential information of similar importance.

Customer Data is Customer’s confidential information. Mio’s pricing, product roadmap, and non-public security details are Mio’s confidential information.

Confidentiality obligations survive termination for three years, except that trade secrets remain protected for as long as they qualify as trade secrets under applicable law.

9. Warranties and Disclaimers

Mio warrants that it will provide the service with reasonable care and skill consistent with the practices of comparable B2B SaaS providers. Customer warrants that it has the rights necessary to grant the licenses in Section 5.

Except as expressly stated, the service is provided “as is.” Mio disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. AI outputs are probabilistic; Customer is responsible for reviewing material outputs before acting on them.

10. Limitation of Liability

To the maximum extent permitted by law:

• Neither party is liable for indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, or data
• Each party’s total liability arising from these Terms, in aggregate, is capped at the greater of (i) the fees paid by Customer to Mio in the 12 months preceding the event giving rise to the claim, or (ii) USD 100

These limits do not apply to: Customer’s payment obligations, breach of confidentiality, infringement of the other party’s intellectual property rights, indemnification obligations, or liability that cannot be excluded by applicable law.

11. Indemnification

By Mio. Mio will defend Customer against any third-party claim that the Mio service, as provided by Mio and used in accordance with these Terms, infringes the third party’s intellectual property rights, and will pay damages finally awarded against Customer or amounts agreed in a settlement Mio approves.

Mio’s obligations under this Section do not apply to claims arising from:

• Customer Data — including any allegation that Customer Data, or Mio’s authorized processing of it, infringes a third party’s rights;
• Modifications to the service made by Customer or any third party;
• Combinations of the service with software, hardware, services, or data not provided by Mio, where the infringement would not have arisen but for the combination;
• Use in breach of these Terms or beyond the scope of any documented license, including the Acceptable Use restrictions in Section 4;
• Continued use after notice — Mio has provided Customer with a non-infringing alternative, a workaround, or a reasonable instruction to stop using the affected functionality, and Customer continues to use it;
• AI outputs to the extent the alleged infringement results from Customer’s prompts, instructions, or other inputs; or
• Beta, evaluation, or free features identified by Mio as such at the time of access.

If the service becomes, or in Mio’s reasonable opinion is likely to become, the subject of an infringement claim, Mio may at its option: (i) procure for Customer the right to continue using the service, (ii) modify the service to be non-infringing while preserving substantially equivalent functionality, or (iii) terminate the affected portion of the service. This Section states Mio’s sole liability and Customer’s exclusive remedy for any IP infringement claim relating to the service.

By Customer. Customer will defend Mio against third-party claims arising from (i) Customer Data, (ii) Customer’s use of the service in violation of these Terms, or (iii) Customer’s representations to its end users, and will pay damages finally awarded or amounts agreed in a settlement Customer approves.

Process. Indemnification is conditioned on the indemnified party giving prompt written notice of the claim, providing reasonable cooperation at the indemnifying party’s expense, and allowing the indemnifying party to control the defense and settlement (subject to the indemnified party’s right to participate with its own counsel at its own expense). Neither party may settle a claim that imposes any liability or admission on the other party without that party’s prior written consent.

12. Term and Termination

These Terms begin on your first access to the service and continue until terminated. Either party may terminate:

• For convenience, on 30 days’ written notice
• Immediately, for material breach not cured within 30 days of written notice
• Immediately, if the other party becomes insolvent or files for bankruptcy

On termination:

• Customer’s right to access the service ends
• Customer Data is deleted within 30 days, consistent with the Privacy Policy
• Sections that by their nature should survive (including 5, 6, 8, 9, 10, 11, 14) survive termination

13. Changes to These Terms

Mio may update these Terms from time to time. Material changes will be notified to active Customers via email or the in-app interface at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

14. Governing Law, Arbitration, and Dispute Resolution

Governing law. These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules.

Informal resolution. Before initiating arbitration or filing in court, the parties will attempt good-faith resolution for at least 30 days after the party raising the dispute provides written notice describing it. This requirement does not apply to matters requiring immediate equitable relief.

Binding arbitration. Any dispute, controversy, or claim arising out of or relating to these Terms or the service (a “Dispute”) that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules then in effect, before a single arbitrator. The seat and legal place of arbitration is Wilmington, Delaware. Hearings may be conducted by video conference. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. Each party may bring claims only in its individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate the claims of more than one party and may not preside over any form of representative or class proceeding. If this waiver is held unenforceable as to any particular claim, that claim will be severed from the arbitration and proceed in the courts identified below; the remainder of the arbitration agreement remains in force.

Carve-outs. Notwithstanding the above:

• Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property rights, confidential information, or to prevent imminent harm;
• Either party may bring a qualifying claim in small-claims court, provided the claim remains in that court and is brought only on an individual basis;
• Disputes about the scope, enforceability, or formation of this arbitration agreement are decided by a court, not the arbitrator.

30-day opt-out. Customer may opt out of this arbitration agreement and class-action waiver by sending written notice to security@mio.xyz within 30 days of first accepting these Terms. The notice must include the Customer’s name, the Slack workspace ID where Mio is installed, and a clear statement of intent to opt out of arbitration. Opting out does not affect any other provision of these Terms.

Courts. For Disputes not subject to arbitration — including the carve-outs above, claims by Customers who validly opt out, and matters where this Section is held unenforceable — the state and federal courts located in Delaware have exclusive jurisdiction, and each party consents to personal jurisdiction in those courts.

15. Miscellaneous

• Entire agreement. These Terms, together with any order form and the Privacy Policy, constitute the entire agreement between the parties on the subject.
• Assignment. Neither party may assign these Terms without the other’s written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets.
• Severability. If any provision is held unenforceable, the remainder of the Terms remains in effect.
• No waiver. Failure to enforce a provision does not waive it.
• Force majeure. Neither party is liable for delays caused by events beyond its reasonable control.
• Notices. Notices to Mio: security@mio.xyz. Notices to Customer: the email of the administrator who installed Mio.

16. Contact

Questions about these Terms: security@mio.xyz.

Tools for Sovereignty Inc.
Delaware, USA